This privacy policy (the “Policy”) is intended to inform you of the types of information Reed Animal Hospital (“we” or “us”) collects, as well as our policies and practices regarding the collection, use, and disclosure of that information through the Reed Animal Hospital mobile app pages.
Please read this Policy carefully, because by using the Reed Animal Hospital app, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use and disclose the foregoing information. If you do not agree to the terms of this Policy, please do not use the Reed Animal Hospital app.
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.
This Policy applies solely to information collected by the Reed Animal Hospital app.
What Information Do We Collect?
Personal Information You Provide to Us – We only have access to and collect personal information (such as your name, date of birth, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, “Personal Information”) that you voluntarily give us via the mobile app or other direct contact from you. We will not sell or rent your Personal Information to anyone. We are the sole owners of the Personal Information collected on the Reed Animal Hospital app.
which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. A web beacon may also tell your browser to get content from another server.
How Do We Use Your Information?
We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:
Registration – A user may need to first complete a registration form in order to use the Reed Animal Hospital app. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you
Orders – We may request information from you on our order form. To buy from us, you must provide contact information (like name) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this contact information to contact you.
Customer Service – Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Policy.
Chat – Our Reed Animal Hospital app uses chat functionality to enable direct communication with you. We will primarily use such information to assess your needs and may suggest you contact us directly.
Do We Share Your Information?
We will not trade, rent, share or sell your Personal Information to third parties unless you ask or authorize us to do so.
Unless you ask or provide your consent to do so, we will not share your Personal Information with any third party outside of our organization, other than with our service providers, including as necessary to fulfill your request, e.g. to ship an order. Only employees who need the Personal Information to perform a specific job (for example, billing or customer service) are granted access to Personal Information. The computers/servers in which we store Personal Information are kept in a secure environment.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any Personal Information that can identify any individual person.
We will disclose Personal Information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; enforce contest, sweepstakes, promotions, and/or game rules; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our mobile app or third parties. In addition, if Reed Animal Hospital or all of its assets are acquired, all of the data collected by us through the Reed Animal Hospital app and through other means and services provided by us would be among the transferred assets.
Do We Collect Information From Children Under the Age of 13?
The Reed Animal Hospital app is not intended for use by children under the age of 13, and Reed Animal Hospital does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.
What Steps Do We Take To Protect Your Information?
We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other types of misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused.
Miscellaneous
This Policy and the privacy practices of Reed Animal Hospital will be subject exclusively to the laws of the State of California in the United States. Reed Animal Hospital makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing, and use of your information outside of your country.
Questions?
If you have any questions about this Policy, please contact us at 1657 S Bascom Ave, Campbell, CA 95008, or call us at 408-426-8958.